1. Any purchaser of a product on the website may cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981 (the “Consumer Protection Law”).

2. Below are the cancellation rules in brief (the full cancellation rules are found in the Consumer Protection Law and are binding):

A. In the purchase of a product – from the date of making the transaction until fourteen days from the day of receipt of the product or from the date of receipt of a document containing the details mentioned in subsection 14c(b) of the Consumer Protection Law, whichever is later.

B. In the purchase of a service – within fourteen days from the date of making the transaction or from the date of receipt of a document containing the details mentioned in subsection 14c(b) of the Consumer Protection Law, whichever is later, as detailed below: In an ongoing transaction (as defined in the Consumer Protection Law) – whether the service was applied for or whether No, and in a transaction that is not an ongoing transaction – provided that such cancellation is made at least two days, which are not days of rest, before the time when the service is to be provided.

3. Cancellation of a transaction will be done by contacting Maccabi Tel Aviv in writing, by sending an email to [email protected]

4. The results of the cancellation due to a defect or discrepancy:

In the event of cancellation due to a defect in the product or a discrepancy between the product or service and the details provided to you regarding the product or service or due to non-delivery of the property or service at the time set for this or another violation of the terms of the contract (“discrepancy”), Maccabi Tel will refund Aviv, within 14 days of receiving the notification of the cancellation of that part of the transaction price that was paid, will cancel the charge due to the transaction, will provide you with a copy of the aforementioned charge cancellation notice and will not collect any cancellation fees. If you received the product, it must be made available to Maccabi Tel Aviv within 14 days in order to cancel the charge.

5. The results of the cancellation not due to a defect or discrepancy:

In the event of a cancellation that is not due to a defect in the product or incompatibility, Maccabi Tel Aviv will, within 14 days of receiving the notice of cancellation, return that part of the transaction price that was paid, cancel the charge due to the transaction, give you a copy of the charge cancellation notice as mentioned above and will not charge the operator of the operation Any amount, with the exception of cancellation fees at a rate not exceeding 5% of the product price or NIS 100, whichever is lower.

6. Without deviating from what is stated in Sections D and E above, in the event that the transaction canceled in accordance with the provisions of Section B above, is an ongoing transaction (as defined in the Consumer Protection Law), which has already been implemented in the provision of the service according to which, you will be charged a payment equal to the relative consideration for the service provided to you before the cancellation date.

7. Know: Returning products after their condition has changed for the worse while they were in your possession, including in the case of returning a product that has been damaged and/or damaged and/or has broken down and/or suffered any damage and/or its packaging has been damaged and/or it has been assembled at the customer’s home which changes its condition for the worse, Subject to the credit of Maccabi Tel Aviv. to claim damages for this.

In order to avoid damage to the product, we recommend that the product be returned in its original packaging, intact and/or without injury and/or damage and/or defect and/or spoilage of any kind and type.

8. It is not possible to cancel a transaction that was not due to a defect in the product or a non-conformity regarding the goods and services set forth in Section 14 C (d) of the law unless specific permission is given from Maccabi Tel Aviv.

9. According to the Consumer Protection Law Section 6A(2) the right of cancellation does not apply to goods that were manufactured especially for the consumer according to special measurements or requirements.